WHAT INFORMATION DO WE COLLECT?
We do not collect any information without your knowledge or consent. Any personal information you are asked to provide and the reasons why you are asked to provide it, will be made clear to you at the point of request.
If you contact us directly, we may receive additional information about you (such as your name, email address, phone number) along with the contents of your message, including any attachments and/or other information you choose to provide.When you register an Account with us, we may ask for your contact information such as your name, address, telephone number and email address.
If you leave a comment and/or review on this site, we collect the information you provide in the comments form (both text and media) as well as a log of your IP address and browser user agent string.
We will only collect information that you provide us with directly or that you have allowed third parties (example Facebook) to share with us. Please review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Artisan Island Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service.
We may collect analytics data, either directly or using third party analytics tools and services, with the sole intent of helping us measure traffic and usage trends. The data collected is sent by your browser or mobile device and includes the pages you visit and other analytic data. This information is collected in bulk and cannot (within reason) be manipulated to identify any particular individual user. Please review, and if necessary, adjust the privacy settings on your browser and/or mobile device for the collection of this data.
DO WE COLLECT CHILDREN’S PERSONAL INFORMATION
Children are what drive the heart and soul of Artisan Island and we prioritize the welfare and safety of all children. We do not knowingly collect or solicit any personal or personally identifiable information from children under the age of 13 (thirteen). If you think your child may have provided this kind of information on our website, please contact us immediately and we will take the necessary steps to have that information deleted from our records.
WHAT DO WE USE THIS INFORMATION FOR?
We never rent, sell or misuse any of your information. The data we collect is solely intended for helping us effectively provide our customers with better products and services. We use this data in a variety of ways including:
– Operating and maintaining our website
– Understanding and analyzing how you interact with our website
– Improving and personalizing your experience on our website
– Developing new products, features and functionality
– Detecting spam
– Finding and preventing fraud
– Communicating with you regarding customer service queries/issues and to provide you with information relating to the website, our products and/or services
– **Marketing and/or promotional purposes
** We will never spam you. We will only send you marketing and/or promotional material if you subscribe to this service. You can unsubscribe from this service at any time by sending an email request to email@example.com .
WHAT ARE LOG FILES AND WHY DO WE USE THEM?
Log files record (or “log”) the arrival of a visitor to a website. All hosting companies use log files as part of their analytics services. The information collected by these log files include a visitors:
– ISP (Internet Service Provider)
– IP (Internet Protocol) address
– Date and time stamp
– Browser type
– Referring and exit page
– Number of clicks made during a visit
This data is not linked to any personally identifiable information. Website owners and/or web service providers, including Artisan Island, follow a standard procedure of using log files to:
– Administer the website
– Analyze trends
– Track a user’s interaction with the website
– Gather demographic information
Like any other website, Artisan Island uses ‘cookies’ to store information like, a visitors site preference or what pages they visited. We use this information to optimize how our website is viewed and experienced based on variables like a visitors browser type and/or other data.
To find out more about Cookies and Web Beacons please read the following articles:
What Are Cookies <https://en.wikipedia.org/wiki/HTTP_cookie>
What Are Web Beacons <https://en.wikipedia.org/wiki/Web_beacon>
HOW DO WE STORE AND PROTECT YOUR INFORMATION?
Artisan Island makes every reasonable effort to keep your information safe. Any personal information we collect is stored on servers secured using Secure Socket Layer (SSL) encryption software. We also use industry standard security techniques on our website to secure any personal information against loss, misuse or alteration.
Please note that while we do our best to make sure your information is safe, no transmission of data over the internet either through a computer, mobile or other device, is completely secure. As such, we cannot guarantee the security of any information that is accessed or intercepted unlawfully by third-parties out of our control.
DO WE USE INTEREST BASED ADVERTISING?
Interest based advertising networks collect and analyse your browsing history across various websites in order to display ads that you might be interested in. Artisan Island may participate in interest based advertising through these networks, and may use information we collect as a result, to improve our customer service, content development, communications and promotions.
You can opt out of receiving interest based advertising through the following links:
Opting out does not mean that you will stop seeing ads. You may still see ads or receive communications, however, they will not be based on your interests.
WHAT ARE OUR ADVERTISING PARTNERS PRIVACY POLICIES?
Below are links to the individual Privacy Policies of our advertising partners:
Facebook & Instagram : https://www.facebook.com/about/privacy
Google : https://policies.google.com/privacy
Bing (Microsoft) : https://privacy.microsoft.com
We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information, including instructions on how to opt-out of certain options.
Please note that Artisan Island has no access to or control over the technology used by third-party advertisers.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, please check your browsers respective website.
Artisan Island is located in Sri Lanka and our business hours are as follows:
# Monday – Friday
# 8am – 5pm (+5:30 GMT)
Please allow at least 10 days for us to process your requests.